OPEN TODAY MATTHEWS, NC 28104

MATTHEWS'
TRUSTED
AUTO REPAIR
EXPERTS

Trusted, Certified & Ready Today.
Certified Expertise. Quality Parts. Guaranteed Work.

European specialists — BMW, Mercedes-Benz, Porsche, Audi, Volkswagen — plus expert service for all domestic and Japanese makes. Factory-level diagnostics, backed by a written warranty.

4.8 ★★★★★ 180+ Google reviews
R Ruslan — “Very friendly staff and professional mechanics from Europe — they got the transmission replaced and addressed all my concerns in no time!”
OB Oleg Baidalo — “Brought my truck for a tune up — done very well, fast, and at a reasonable price. Then my wife's car for suspension and transmission work. Again quality work.”
VC Vasile C. — “Honest, quick, and super helpful. My wife's car runs perfectly now after the accident.”
4.8
Google Rating
180+
Google Reviews
5k+
Satisfied Customers
🇪🇺
European Car Specialists
BMW · Mercedes · Porsche · Audi · VW
📋
Free Written Estimates
You approve before we start
🏆
ASE-Certified · AAA Approved · BBB A+
Independently verified for quality
📍
Locally Family Owned
Not a Franchise. Not a Chain.
🛡️
6-Month / 5,000-Mile Warranty
Parts & labor. No fine print.
ASE-Certified Technicians
Free Written Estimates on All Repairs
6-Month / 5,000-Mile Warranty
AAA Approved Auto Repair
Same-Day Service Available
Locally Owned — Not a Chain
BBB Accredited · A+ Rated
European Specialists — BMW · Mercedes · Audi · Porsche · VW
ASE-Certified Technicians
Free Written Estimates on All Repairs
6-Month / 5,000-Mile Warranty
AAA Approved Auto Repair
Same-Day Service Available
Locally Owned — Not a Chain
BBB Accredited · A+ Rated
European Specialists — BMW · Mercedes · Audi · Porsche · VW
ASE-Certified mechanic Prime Motors Matthews NC
★★★★★
180+ Verified Reviews
A+
BBB Rating
Trust & Credibility

Why Thousands of Drivers in Southeast Charlotte Trust Prime Motors

We've been fixing cars in this community since 2011. In that time, we've built a reputation on something simple: doing the job right the first time, and standing behind it.

🔧
ASE-Certified Technicians
Every mechanic on our team holds current ASE certification.
🅰️
AAA Approved Auto Repair
Independently inspected and approved for quality and integrity.
BBB Accredited Business
A+ rating with a track record of fair, transparent service.
4.8★ Rated on Google
180+ verified customer reviews.
★★★★★
"Came across this shop and glad I did. Very friendly staff and professional mechanics from Europe — they got the transmission replaced and addressed all my concerns in no time! I am confident your car would be in good hands."
— RUSLAN coj, Matthews
★★★★★
"Great service. The team was honest, quick, and super helpful. My wife's car runs perfectly now after the accident. I highly recommend this shop!"
— Vasile C., Charlotte
Pricing & Offers

Straightforward Pricing. Zero Guesswork.

At Prime Motors, we believe you deserve to know what you're paying before any work begins. No hidden fees. No pressure. Just an honest estimate and your go-ahead.

🛡️

ZERO SURPRISE PROMISE

We'll never perform additional work without your explicit approval — guaranteed. Competitive, flat-rate pricing — we quote the job, not the clock.

For complete transparency, we provide photos of all replaced parts and repair work
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👇 Tap to view different service categories
Showing: Maintenance
Prices shown are starting points or estimates. Every vehicle is different — call us at (704) 635-1813 or get a written estimate before any work begins. We quote the job, not the clock.
How It Works

Getting Your Car Fixed Is Easier Than You Think

We've simplified the process so you spend less time worrying and more time driving.

1
📅
Book Online or Call
Choose a time that works for you. Most appointments are available within 24 hours.
2
🔍
Drop Off & Diagnose
Our technicians perform a thorough inspection and explain exactly what they find — in plain English.
3
📞
We Call Before We Fix
Zero surprises. You approve every repair before we begin. Every single time.
4
🚗
Pick Up & Drive
Most repairs completed same day. We'll text you when your car is ready.
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Complimentary Shuttle Service Within 10 Miles
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Loaner Vehicles Available on Request
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After-Hours Key Drop-Box Available
Services Offered

Factory-Level Service for Every Make — From Maintenance to Full Rebuilds

Prime Motors is a full-service mechanical repair facility. Whether it's scheduled maintenance or a complex mechanical repair, our certified technicians have the training and factory-grade tools to get it done right.

Book a Service
European Specialists · All Makes Serviced
BMW Mercedes-Benz Porsche Audi Volkswagen Toyota Honda Ford Chevrolet Subaru Jeep + More
🛢️
Routine Maintenance
  • Oil & Filter Change
  • Tire Rotation & Balance
  • Multi-Point Inspection
  • Fluid Top-Off & Flush
  • Cabin & Air Filter
View Service
⚙️
Engine Repair
  • Engine Diagnostics
  • Timing Belt & Chain
  • Head Gasket Repair
  • Engine Rebuilds
  • Check Engine Light
View Service
🛞
Brakes & Suspension
  • Brake Pads & Rotors
  • Shocks & Struts
  • Wheel Alignment
  • Tie Rods & Ball Joints
  • ABS Service
View Service
🔄
Transmission
  • Transmission Repair
  • Fluid & Filter Service
  • Clutch Replacement
  • Rebuild & Replacement
  • CV Axle Service
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Electrical
  • Battery Test & Replacement
  • Alternator & Starter
  • Lighting & Fuses
  • ECU & Sensor Diagnostics
  • Wiring & Harness Repair
View Service
❄️
AC, Exhaust & Tires
  • AC Recharge & Repair
  • Heater & Cooling System
  • Exhaust & Emissions
  • Tire Repair
  • Emissions Testing
View Service
Location & Contact

Find Us in Southeast Charlotte

Conveniently located near downtown Matthews. Easy access from Highway 74 and Independence Boulevard.

📍
Address
3701 Gribble Rd Suite B
Matthews, NC 28104
Get Directions
🕒
Hours
Monday - Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Open Today Until 5:30 PM
Why Choose Prime Motors

The Shop That Treats You Like Family, Not a Ticket Number

There's no shortage of auto shops in Matthews. Here's why Prime Motors keeps earning your trust — and your return visits.

🔬
Honest Diagnostics
We tell you exactly what's wrong and what can wait — no manufactured urgency, ever.
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Certified Expertise
ASE-Certified technicians with decades of combined experience across all makes and models.
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Warranty-Backed Work
All repairs covered by our 6-Month / 5,000-Mile Parts & Labor Guarantee.
🏡
Community Roots
We live and work in this community. Your trust is our livelihood — we take that seriously.
🤝
You're in Control
Nothing gets done without your approval. Full stop.
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We Build Relationships
We don't just fix cars. We build relationships one honest repair at a time.
OUR WORK IS GUARANTEED
Will you treat me fairly if something goes wrong?
Yes — always. All repairs are covered by our 6-Month / 5,000-Mile Parts & Labor Guarantee. No fine print. No exceptions.
5K
Mile Parts & Labor
Warranty
What Our Customers Say

Real Reviews from Real People

Posted on Google Google
Maya Lewis profile picture
Maya Lewis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They are amazing they do amazing work, they’re trust worthy and super fast! They go above and beyond for their customers, I wouldn’t go to anybody else. They’ve fixed body issues on my car 3 times and all 3 times they have done amazing. I wish I could give them 50 stars.
Posted on Google Google
Hamii Khan profile picture
Hamii Khan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience! Great customer service! If you want perfection Prime Motors is the place 👍
Posted on Google Google
S Shned profile picture
S Shned
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My Nissan Rogue was in a serious rear-end collision. bumper was hanging off, parts missing. Took it to Prime Motors and honestly, great experience from start to finish. They were organized, quick, and didn’t make me run around to different places — bodywork, paint, parts, even checked the suspension while it was in. Got the car back and it looks brand new. Paint matches perfectly, everything lines up right, you’d never guess it was damaged. Really happy with the work, would go back without hesitation.
Posted on Google Google
Gopaul Rampersaud profile picture
Gopaul Rampersaud
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iryna thank you so much, the work is beautiful. I appreciate your upfront transparency, timeliness and you delivered on time as promised
Posted on Google Google
payton profile picture
payton
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Did amazing job on my Audi Q5! Coming back for further repairs.
Posted on Google Google
Matthew Miller profile picture
Matthew Miller
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prime Motors were responsive, fast, and proven an expert of their craft. I had attempted doing my own paint correction and ended up doing more damage. I sent a request to Prime Motors, called me within 2 hours, and saw me within 3. They took 20 minutes to revive my hours long made nightmare of a correction failure I did. I truly appreciate their service and plan to use them in the future. Thanks Prime Motors!
Posted on Google Google
Игорь Варавин profile picture
Игорь Варавин
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A wonderful place! The team is very friendly and professional. I had my engine oil changed, tire pressure sensors replaced, and a wheel alignment done here. Before starting the requested work, they inspected everything under the hood and the undercarriage to ensure no other issues were overlooked. If something needs urgent attention, you can call today and they’re ready to do it tomorrow! There’s no need to run around looking for parts yourself—everything is available right here at this great spot. There is a comfortable waiting area with free coffee and snacks. Prices for the work are average for Charlotte. A big thank you to the team for taking such good care of my car.
Posted on Google Google
Вадим Родим'юк profile picture
Вадим Родим'юк
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve got wheel alignment at that shop. Everything was clear and well-organised. Anatoliy worked on my car - a professional and positive guy. I’ll definitely be using their services in the future
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Prime Motors Auto Repair shop in Matthews NC
6 MO.
Warranty on Every Repair
After the Repair

Our Commitment Doesn't End When You Drive Away

At Prime Motors, a completed repair is the beginning of a relationship, not the end of a transaction. We're invested in the long-term health of your vehicle — and in earning your trust for years to come.

📋
6-Month / 5,000-Mile Warranty
On all parts and labor — no fine print, no exceptions.
💻
Digital Repair History on File
For every vehicle we've serviced. Know what's been done, what's coming due.
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Service Reminders
Sent automatically via text or email — so you never miss an oil change or scheduled maintenance.
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Come Back If It's Not Right
If an issue persists after a repair, we make it right at no additional charge.
🎁
Priority Scheduling for Returning Customers
Your vehicle history is on file — book faster and get seen sooner.
Your Experience

Feel Confident from the Moment You Walk In

We know that walking into an auto shop can feel intimidating — especially if you're not sure what's wrong with your car. At Prime Motors, we've built an environment where every customer feels informed, respected, and at ease.

🗣️
Plain-English Explanations
No jargon, no condescension. We show you what we found and explain your options clearly.
🚫
Zero Pressure
We present your options and let you decide. There's never a hard sell at Prime Motors.
Clean, Comfortable Waiting Area
Complimentary Wi-Fi, fresh coffee, and a comfortable lounge while you wait.
👐
Welcoming to Everyone
Our staff is trained to make every customer — regardless of car knowledge — feel respected and heard.
👁️
Transparent Shop
We welcome questions, and if you'd like to see what we found, we'll walk you through it.
Repair work at Prime Motors Auto Repair in Matthews NC
"Brought my truck for a tune up — done very well, fast, and at a reasonable price. Then brought my wife's car for suspension and transmission work. Again quality work, reasonable price, very fast. I highly recommend this shop."
— Oleg Baidalo
— Ready to Get Started?

LET'S GET YOUR CAR
BACK ON THE ROAD

Book online in under 60 seconds or call us — a real person picks up. No robots,
no hold music. Fast, honest service in Matthews, NC.

FREE ESTIMATE
·
SAME-DAY AVAILABLE
·
6-MONTH WARRANTY
·
ASE CERTIFIED
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